pk 789 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy explains how pk 789 ("pk 789", "we", "us", "our") collects, uses, stores, shares and protects personal information relating to registered players and visitors to the pk 789 website at pk789.cash. It applies to all interactions with the pk 789 platform including account registration, deposits, gameplay, withdrawals, customer support communications and any use of pk 789 promotional offers.

By registering an account at pk 789 or using any feature of the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with how pk 789 handles personal data, you should not register or use the platform.

pk 789 is committed to handling personal data responsibly and in accordance with good data governance practices. We believe Pakistani players deserve a clear, honest explanation of what happens to their information — not a dense legal document designed to obscure rather than inform. This policy aims to be genuinely readable while covering all the information you need.

pk 789 collects the following categories of personal data from players. The specific data collected at each stage is described below.

pk 789 collects personal data through three main channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, participate in a promotion or update your account settings. The information you actively type or upload to pk 789 is collected directly from you.
• Automatically during your use of the platform: Technical data including your IP address, device characteristics, session duration, pages visited, game rounds played and transaction timestamps is collected automatically every time you access pk 789. This data is used for security, fraud prevention, platform performance monitoring and responsible gaming analysis.
• From third-party service providers: Where identity or payment verification is conducted through a third-party provider (such as when your Easypaisa or JazzCash transaction is processed), we receive confirmation data from that provider indicating whether the transaction was successful or failed. We do not receive full wallet credentials from payment providers.

pk 789 uses the personal data collected for the following purposes. For each purpose, we have identified the legal basis on which that processing takes place.

• Account registration and management: To create and maintain your pk 789 account, verify your identity, apply your account settings and provide you access to the platform. Legal basis: Contract performance.
• Processing deposits and withdrawals: To receive and send PKR transactions via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and card. Legal basis: Contract performance.
• KYC and regulatory compliance: To verify that you meet the eligibility requirements (age 18+, own-name account) and to comply with anti-money laundering obligations. Legal basis: Legal obligation.
• Fraud prevention and account security: To detect, investigate and prevent fraudulent activity, multiple account operation, chargebacks and other prohibited activities. Legal basis: Legitimate interests.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling and to enforce deposit limits, session limits and self-exclusions set by you. Legal basis: Legal obligation and legitimate interests.
• Customer support: To respond to your queries, resolve complaints and improve the quality of our support service. Legal basis: Contract performance.
• Platform improvement: To analyse how players use the pk 789 platform in aggregate (not individually) to improve game selection, payment flows, navigation and overall user experience. Legal basis: Legitimate interests.
• Promotional communications: To send you bonus offers, promotions and news about pk 789 if you have opted in to receive them. Legal basis: Consent.

pk 789 does not sell personal data to any third party. Data is shared with the following categories of partner organisations only to the extent necessary to deliver the services you use:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT infrastructure and card payment processors receive your payment account details (mobile number or card/bank reference) for the sole purpose of processing the specific transaction you initiate. They do not receive your game history or full profile.
• Game software providers: The companies that supply the live casino tables, slots, Aviator and other games available on pk 789 may receive technical data (session ID, stake amounts, game outcomes) to verify game integrity and settle disputes. They do not receive your name, CNIC or payment details.
• Identity verification providers: Where KYC verification is conducted through a third-party verification service, that service receives the identity documents you submit and returns a pass/fail result to pk 789. They are bound by strict data handling agreements.
• Fraud detection services: Automated fraud detection tools analyse transaction and behavioural data to flag unusual activity. These tools process your data on pk 789's behalf and are not permitted to use it for any other purpose.
• Legal and regulatory authorities: pk 789 will share data with law enforcement or regulatory bodies when required to do so by law, valid court order, or where disclosure is necessary to prevent serious harm. We will notify you of any such disclosure unless prohibited from doing so by law.

Payment security is a particular concern for Pakistani players using services like Easypaisa and JazzCash, given how central these wallets are to daily financial life. pk 789 has designed its payment architecture specifically to minimise the payment data it handles directly.

When you make a deposit via Easypaisa or JazzCash, the transaction is initiated through the respective provider's API. pk 789 receives a confirmation token indicating the transaction was successful — it does not receive or store your wallet PIN, wallet password or OTP. The OTP you enter during a deposit is entered on the payment provider's interface, not on pk 789's servers.

For Visa and Mastercard debit card transactions, card data is processed entirely by our PCI-DSS Level 1 certified payment processor. pk 789 stores only a reference token and the last four digits of your card number for account management purposes. Full card numbers, expiry dates and CVV codes are never stored by pk 789 under any circumstances.

For bank IBFT transactions, your IBAN and account number are stored to process withdrawal transfers to your verified bank account. This data is encrypted at rest and accessible only to the payments team for the specific purpose of processing your withdrawal.

pk 789 uses cookies and similar tracking technologies to operate the platform, maintain your login session, detect fraud and improve the user experience. The types of cookies used are described below.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that prevent cross-site request forgery attacks. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language settings and any interface customisations you have made. These improve your experience but are not essential to using the platform.
• Analytics cookies: Collect anonymised data about how players use the platform — which pages are visited, how long sessions last, where errors occur. This data helps pk 789 improve navigation, game loading performance and the deposit flow. Individual players are not identifiable from this data.
• Security and fraud detection cookies: Track device characteristics and behavioural patterns to identify suspicious activity such as multiple account registration attempts from a single device or unusual login locations.

pk 789 does not use advertising cookies or permit third-party advertising networks to place tracking cookies on the platform. Your browsing activity on pk 789 is not shared with advertising networks.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. Disabling analytics cookies will not affect your ability to play.

pk 789 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Account and identity data (active accounts): Retained for the lifetime of your account and for five years following account closure. This retention period is required for anti-money laundering compliance and to resolve any disputes that arise after account closure.
• Transaction records: Deposit, withdrawal and wagering history is retained for seven years from the date of each transaction, in line with standard financial record-keeping requirements.
• KYC documentation: Identity documents submitted for verification are retained for five years from the date of submission or the date of account closure, whichever is later.
• Support communications: Live chat and email records are retained for two years from the date of the interaction, to enable resolution of follow-up queries and to improve service quality.
• Technical and session data: IP address logs and session data are retained for 12 months for security and fraud investigation purposes.
• Marketing data: If you opt out of marketing communications, your preference is recorded and respected immediately. Marketing data not associated with an active account is deleted within 30 days of opt-out.

When the applicable retention period expires, personal data is securely deleted or anonymised so it can no longer be associated with any individual.

You have the following rights in relation to the personal data pk 789 holds about you. To exercise any of these rights, contact pk 789 support via live chat or at support@pk789.cash.

pk 789 does not knowingly collect personal data from individuals under 18 years of age. Registration is restricted to adults and age verification is conducted as part of the KYC process. If pk 789 discovers that personal data has been collected from a minor — whether through fraudulent registration using a false date of birth or through any other means — the account will be immediately closed, all funds will be returned to the source of the deposit, and all personal data associated with the account will be deleted.

If you believe that a minor may have registered or be using a pk 789 account, please contact support immediately at support@pk789.cash. We take the protection of minors' data extremely seriously and will act on any credible report promptly.

pk 789 employs a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure.

• Encryption in transit: All data transmitted between your device and pk 789 servers is protected by TLS 1.2 or higher encryption. This applies to login, gameplay, deposits, withdrawals and support communications.
• Encryption at rest: Sensitive personal data including identity documents, payment references and financial records are encrypted at rest in our database infrastructure.
• Access controls: Access to personal data within pk 789 is restricted on a strict need-to-know basis. Staff are granted the minimum access level required to perform their role and all access is logged for audit purposes.
• OTP authentication: All deposit and withdrawal transactions require OTP verification via your registered Pakistani mobile number, providing a second authentication factor independent of your account password.
• Regular security review: pk 789 conducts regular security assessments of its infrastructure, payment integrations and data handling practices. Identified vulnerabilities are remediated promptly.
• Incident response: In the unlikely event of a data breach affecting player personal data, pk 789 has procedures in place to investigate the incident, contain it and notify affected players and relevant authorities as required.

While pk 789 applies robust security measures, no online platform can guarantee absolute security. You can significantly reduce the risk to your account by using a strong, unique password and never sharing your login credentials or OTPs with any other person.

pk 789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or the services we offer. When material changes are made — particularly those affecting how we use or share personal data — registered players will be notified by email to their registered address and/or through a notice displayed on the platform upon login.

The current version of this Privacy Policy is always available at pk789.cash/privacy-policy. The effective date shown at the top of the document indicates when the current version came into force. Your continued use of pk 789 following any policy update constitutes acceptance of the revised policy.

If you have concerns about any change to this Privacy Policy, you may contact support to discuss them, or close your account and request deletion of your personal data subject to legal retention requirements.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how pk 789 has handled your personal information, please contact us through one of the following channels:

This Privacy Policy was last updated in June 2025 and supersedes all previous versions. It should be read alongside the pk 789 Terms and Conditions and Responsible Gaming Policy.